UK returns and replacements are free and simple. We all make mistakes; we may have sent you the wrong product, or you may have chosen the wrong brush. The most important thing is to let us know immediately. You can either call our customer care team

UK returns and replacements are free and simple. We all make mistakes; we may have sent you the wrong product, or you may have chosen the wrong brush. The most important thing is to let us know immediately. You can either call our customer care team on <a title="+44 (0)1442 23 26 23" href="tel:+441442232623" style=" text-decoration: underline;">+44 (0)1442 23 26 23</a> or email us at <a href="mailto:customerservice@kentbrushes.com" target="_blank" style=" text-decoration: underline;">customerservice@kentbrushes.com</a> and&#xA0;ensure you include your proof of purchase. Please note:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Due to hygiene reasons, your purchase(s) must be unused, returned in the original packaging and in a saleable condition.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">The product/s remain the customer&apos;s responsibility until received at the address provided for returns.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Upon return, all items are inspected by our customer services team before your refund is processed.</li></ul>

How do I make a return?

Once your return has been received, inspected and processed, you will be notified via email when the refund has been issued. Please allow 5-7 business days for the refund to reflect in your account.

Once your return has been received, inspected and processed, you will be notified via email when the refund has been issued.Please allow 5-7 business days for the refund to reflect in your account.

When will I get my refund?

Please fill out our contact form, and we'll get back to you as soon as possible.

Feel free to call us - one of the Kent Brushes team is always on hand to help.

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