You can expect to receive your order confirmation email within 10 minutes of purchase. If it doesn’t arrive, be sure to check your junk folder. Should it still be missing, please contact our customer care team on +44 (0)1442 23 26 23 or email us at c

You can expect to receive your order confirmation email within 10 minutes of purchase. If it doesn&#x2019;t arrive, be sure to check your junk folder. Should it still be missing, please contact our customer care team on <a href="tel:+441442232623" style=" text-decoration: underline;" title="+44 (0)1442 23 26 23" id="isPasted">+44 (0)1442 23 26 23</a> or email us at <a data-fr-linked="true" href="mailto:customerservice@kentbrushes.com,">customerservice@kentbrushes.com</a> so we can investigate.Once your order has been dispatched, you will receive your shipping confirmation and tracking number via email. If you don&#x2019;t receive this, please contact us, and we&#x2019;ll supply you with the tracking details.

I have not received my order confirmation / shipping confirmation?

We are sorry to hear you may have received the wrong item in your order. The important thing is to let us know immediately. Please contact our customer care team on +44 (0)1442 23 26 23 or email us at customerservice@kentbrushes.com. Please include a

We are sorry to hear you may have received the wrong item in your order. The important thing is to let us know immediately. Please contact our customer care team on <a href="tel:+441442232623" style=" text-decoration: underline;" title="+44 (0)1442 23 26 23">+44 (0)1442 23 26 23</a> or email us at <a data-fr-linked="true" href="mailto:customerservice@kentbrushes.com,">customerservice@kentbrushes.com</a>Please include a photo of the item(s) received, the packing slip and the name of the missing item(s).

What should I do if I receive the wrong item in my order?

We are sorry to hear you may have an item missing from your order. The important thing is to let us know immediately. Please contact our customer care team on +44 (0)1442 23 26 23 or email us at customerservice@kentbrushes.com. Please include a photo

We are sorry to hear you may have an item missing from your order. The important thing is to let us know immediately. Please contact our customer care team on <a href="tel:+441442232623" style=" text-decoration: underline;" title="+44 (0)1442 23 26 23">+44 (0)1442 23 26 23</a> or email us at&#xA0;<a data-fr-linked="true" href="mailto:customerservice@kentbrushes.com,">customerservice@kentbrushes.com</a>Please include a photo of the packing slip and let us know the name of the missing item.

What should I do if I have an item missing from my order?

We are sorry to hear you may have received a damaged item in your order. The important thing is to let us know immediately. Please contact our customer care team on +44 (0)1442 23 26 23 or email us at customerservice@kentbrushes.com. Please include a

We are sorry to hear you may have received a damaged item in your order. The important thing is to let us know immediately. Please contact our customer care team on <a href="tel:+441442232623" style=" text-decoration: underline;" title="+44 (0)1442 23 26 23">+44 (0)1442 23 26 23</a> or email us at&#xA0;<a data-fr-linked="true" href="mailto:customerservice@kentbrushes.com,">customerservice@kentbrushes.com</a>Please include a photo of the packing slip and the damaged item.

What do I do if my item(s) arrives damaged?

Please fill out our contact form, and we'll get back to you as soon as possible.

Feel free to call us - one of the Kent Brushes team is always on hand to help.

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